Tag Archives: Root cause analysis
We Selected the Simple Solution. The Complex Solution Became a Worldwide Standard – Part II
Part I identified lessons learned from a complex challenge. One lesson was that projects failed and were restarted for the same reasons. Part II explores how project failure for the same reason became normal. Until the mid-1990s, the data centres … Continue reading
Posted in Avoiding Traps, Best Practice, Bridging the Gap, Bureaucracy, Change Management, Constructive Dialogue, Effective Solutions, Leadership, Lessons Learned, Management, Project Management, Root Cause Analysis, Uncategorized
Tagged Best practice, Data center, Information Technology Infrastructure Library, IT service management, ITIL, Project, Project management, Root cause analysis
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Charles de Monchy
Karen Zimmermann
Eugen Oetringer
Leading in a Complex Environment 