Tag Archives: ITIL

Health Check: Does a Communication Gap Exist in My Organisation?

Over the past two decades, and with business environments becoming increasingly complex, the technique of breaking complex challenges into supposedly manageable parts became popular. This worked well initially. It still works well when root causes of problems are located within … Continue reading

Posted in Agile, Avoiding Traps, Best Practice, Bridging the Gap, Bureaucracy, bureaucratie, Change Management, Communication Skills, Complaint, complexiteit, constructieve dialoog, Constructive Dialogue, Conversation, Effective Solutions, Governance, kwaliteitsmanagement, Leadership, Leadership Coaching, Leading, Lessons Learned, Management, Project Management, projectmanagement, Quality Management, risicomanagement, Risk Management, Root Cause Analysis, Scrum, valkuilen | Tagged , , , , , , , , , , , | 1 Comment

We Selected the Simple Solution. The Complex Solution Became a Worldwide Standard – Part II

Part I identified lessons learned from a complex challenge. One lesson was that projects failed and were restarted for the same reasons. Part II explores how project failure for the same reason became normal. Until the mid-1990s, the data centres … Continue reading

Posted in Avoiding Traps, Best Practice, Bridging the Gap, Bureaucracy, Change Management, Constructive Dialogue, Effective Solutions, Leadership, Lessons Learned, Management, Project Management, Root Cause Analysis, Uncategorized | Tagged , , , , , , , | Leave a comment

We Selected the Simple Solution. The Complex Solution Became a Worldwide Standard – Part I

Does this sound familiar? You have an effective solution to a complex challenge. But when you try to get it accepted, you find that it differs too much from the way solutions are expected to look. Creating openness to the … Continue reading

Posted in Avoiding Traps, Best Practice, Bridging the Gap, Bureaucracy, Change Management, Constructive Dialogue, Effective Solutions, Leadership, Lessons Learned, Management, Project Management, Root Cause Analysis | Tagged , , , , , , , , , , , | 4 Comments